• SchoolMessenger Frequently Asked Questions

    Kyrene School District uses SchoolMessenger for district and school notifications. This includes email, SMS and phone messages. Below are answers to common questions.

Email

  • Why are some Kyrene emails sent to all of my email addresses, and some are sent to just one address?

  • How do I change the email address that is subscribed to Kyrene School District emails?

  • I unsubscribed from Kyrene emails. How do I re-subscribe to receive emails again?

  • How do parents/guardians verify that they are registered to receive emails from Kyrene?

SMS

  • Why did I receive an error message after I texted “Y” or “STOP” to 67587?

  • Will I be charged for text messages from SchoolMessenger?

  • I opted in to receive text messages from Kyrene School District. Why am I not receiving them?

  • How do parents and guardians opt out of receiving text messages from Kyrene School District?

  • How do parents and guardians opt in to receive text messages from Kyrene School District?

Phone

  • Why do I receive some Kyrene phone calls on mobile only, and some on all phones (i.e. work, home)?

  • How do I change the phone number that is registered to receive Kyrene School District phone calls?

  • How do parents and guardians verify that they are registered to receive phone calls from Kyrene?

Last Modified on July 22, 2019