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Technology Quick Help
For Kyrene Employees:
Below you will find information and directions to the most frequent questions or help requests received. If you do not see an answer or solution to your question/issue, you can call the Technology Help Desk, place a work order for a technician to come out to your classroom, or contact the District Educational Technology Facilitators.The fastest way to receive assistance is by filling out a Technology Assistance Work Order.
Work orders are dispatched regularly throughout the day and we will respond as quickly as possible.Click to submit a work orderTechnology Work Order System
Technology Help Desk: 480-541-1215
Contact Your School’s Tech Site Lead: Technology Site Leads Contact ListContact the District Educational Technology Team:
Jacinta Sorgel, Assistant Director of Information Technology | (480) 541 - 1203 | jsorge@kyrene.org |
JoAnne Skoglund, EdTech Facilitator | (480) 541 - 1206 | jskoglund@kyrene.org |
Nick Poveromo, EdTech Facilitator | (480) 541 - 1229 | npover@kyrene.org |
Heather Williamson, EdTech Facilitator | (480) 541 - 1228 | hwilliamson@kyrene.org |
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Quick Help Links
Teachers - Reset Student Passwords Tool
Self-Service Password Reset Portal
Downloading Apps not on the Image
Accessing and Viewing Transcript in Performance Matters
Teacher Off-Campus Access on District Laptop
Embed Word Document in Body of Email
Classroom Presentation System
Project Laptop to Screen Using the Epson iProjection App
NEW Presenter Software (for Doc Cam) Quick Start Guide
Epson Audio from Ceiling Speakers Troubleshooting
Connecting to the Epson Projector - Projector Not Showing in Epson App
Networking/Communications Misc..
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Outlook/EmailAccess Webmail Using Multi-Factor Authentication
Import PST File into Outlook Inbox
Internet
Syncing Chrome Extensions on a Windows Device
Importing Bookmarks & Settings in Chrome
Importing Chrome Favorites into Edge
Embedding YouTube Videos in PowerPoint
Connect your Personal Phone to KSD WiFi
Substitutes/Student TeachersLeaving Digital Resources for Guest Teachers
Elementary Guest Teacher Directions for Using Technology in the Classroom
Middle School Guest Teacher Directions for Using Technology in the Classroom