Technology Help

The purpose of this page is to provide Kyrene employees with the answers to some commonly asked technology help questions.

Before Reimaging

Computer Set Up

  Preparing for Summer Reimaging

 Setting Up Your Computer & Document Camera

  Saving and Importing Internet Favorites

  SMART Board Set Up and Troubleshooting

  Burning Files to a CD   Wireless Keyboard & Mouse Directions
 

 Programming Channels for the VCR

Outlook/Email

 Adding a Default Printer
  Creating and connecting to a .pst  Changing the Default Printer
  Web Mail  Resetting Filter Hours

  Turning on Spell Check

 Connecting to Wireless at home and VPN
  Distribution Lists  
  Outlook Signature

Quick Links

  Setting Up Your Email Notification  Footprints Work Order System
  Other Outlook Help  Log In for Student Teachers and Long Term Subs
   Leaving Electronic Resources for Subs
Internet Applications  BrainPOP
  Installing ActiveX Control  Discovery Education Videos

  Importing Saved Internet Favorites

 Saving and Printing Your PGO Transcript

   

Computers/Printing/Scanning

FrontPage
  Using Disks and USB Flash Drives   Reactiviting FrontPage
 Using the Flatbed Scanner   Opening & Publishing Your Webpage
 Using the School Copier/Scanner  
 Saving and Printing your PGO Transcript     
   

 

 

 

Setting Up Your Computer & Document Camera

Do your cords look like spaghetti??? 

Man Working on Computer Hardware Photo (14060067)

Never Fear -- It can be hard to remember all the connections to get your equipment up and running at the start of a new school year.

Click here for a diagram of the connections to help you get your computer, document camera, and projector up and running > Doc Cam/Computer Hook-Up

 

SMART Board Set Up and Troubleshooting
For a connection diagram for the SMART Board, click here > SMART Board Hook-Up

For complete information regarding the SMART Board, consult the SMART Board page at: http://www.kyrene.org/edtech/Smartboard/index.htm                                                                                 

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Wireless Keyboard & Mouse Directions
  1. Make sure the wireless mouse is charged.
     
  2. Connect the receiver into a USB port and turn on your computer. You may need to wait for the computer to detect the receiver. A light on the receiver will turn on to indicate it has been detected.

  3.  
  4. Press and hold the Connect button on the receiver in the USB port for two seconds. The light will blink rapidly indicating it is ready to connect to the wireless mouse.
                                    

     
  5. Press the Connect button on the bottom of the mouse. The light on the receiver will stop blinking.
                   
           
  6. Make sure the keyboard has functioning batteries.

  7.  
  8. Press and hold the Connect button on the receiver in the USB port for two seconds. The light will blink rapidly indicating it is ready to connect to the wireless keyboard.

  9.  
  10. Press the Connect button on the op left corner of the keyboard. The light on the receiver will stop blinking.
                                                               

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Programming Channels for the VCR
This should be done as a team effort with all those who have the VCR/tuner/projector setup so when the media specialist runs the stack everyone has access to all the channels. This should also be done for the media center station.
  1. First, have the media specialist load the stack so all channels used at your school are actively running.
  2. In your classroom, turn on your VCR.
  3. Turn on your projector. Using the projector remote, switch from Computer 1 to Video.
  4. On your screen you should now see some choices.
  5. Use the down arrow on the VCR remote to choose the “to tune set” button.
  6. Use the same down button and choose “auto channel set”.
  7. Press the enter button on the VCR remote.
  8. Scanning will begin. When it is finished, a message will appear. It may take a couple of minutes. Follow the  prompt on the screen to finish.
  9. When this is complete you should see the channels from the stack. Change channels on the VCR to find the desire channel.
  10. Switch back to Computer 1 when finished.

    You will need to change to Video from Computer 1 on your projector any time you want to show something from the stack. Channels can also be input manually.                                                                                            

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Adding a Default Printer
For instructions on adding a school printer, click here > Network Printer Set-Up

To change the default printer from your list of printers, click here for directions > Changing Your Default Printer                                                                                                                                                                    

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Resetting Filter Hours
If you get a message that your projector filter needs to be cleaned, you do NOT actually need to clean the projector filter (this will be done through routine maintenance). However, to make the message go away, please do the following:

To Reset the Filter Message:
  1. Press the “Menu” button
  2. Use arrow keys to scroll down to “Default” and press “Enter”
  3. Scroll down to “Clear Filter Usage” and press “Enter”
  4. Select “Yes” and press “Enter”

    You have successfully cleared the “Filter Usage” message. This message will appear every 100 hours of usage.

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Connecting to Wireless at Home & VPN
Elementary: Follow this attached instructions for connecting at home > Connecting Wirelessly at Home

Middle School: First, you must thaw your laptop. For instructions, click here > Thawing a Middle School Laptop
Then, follow the instructions above for connecting at home.

To connect to the Kyrene Network from home and gain access to your H drive, T drive, and school teams drive, follow these instructions > Kyrene Connect

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Footprints Work Order System
If service is required for any computer equipment (computer, monitor, projector, etc), please place a FootPrints Work Order. To access the work order system, click here > FootPrints

For service related to your wireless keyboard and mouse, contact your media specialist.      

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Log In for Student Teachers and Long Term Subs
Do you have a student teacher? Is there a long term sub your school?

If the answer is yes, you can get these folks connected with a log on and password so they have email access and access to your schools Teams (X) Drive. Just follow these steps:
  1. Have the student teacher or long-term substitute read the attached Acceptable Use Policy (AUP).
  2. Once read, have them sign the attached form stating they have read and agree to adhere to all rules therein.
  3. Give the signed AUP form to the principal.

    The principal must then submit a work order requesting this sub or student teacher be given a temporary log on and password, email access and access to the schools X:Drive. This work order must come from the principal.

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Leaving Electronic Resources for Subs
Teachers across the District are utilizing a variety of technology resources as a regular part of their teaching, so we have provided limited network access for substitute teachers which will enable them to access instructional materials/files left for them by the teacher. Teachers should NEVER leave their logon/password for the sub to use during an absence. Substitutes are given a specific sub logon and password by the school secretary.

Substitute teachers will have access to the following with their sub logon:
          1. The Kyrene Toolkit
          2. The Internet
          3. The Schools Teams (X) drive, _ Your School SUB Folder only

When creating lesson plans for your substitute:
  • On your School’s Teams (X), in the _ SCHOOL SUB folder, create a folder labeled with your name, and save any/all files you wish the substitute teacher to use in your absence.
  • Always provide a paper copy of lesson plans with directions, etc. for the substitute and indicate if the laptops will be used for the day. This will alert the sub they will need the LSU key (for teachers with laptops).
  • To provide online math files such as the Problem of the Day, go to the site, save the file as a .pdf and save it  to your folder in the _Your School SUB folder.
  • Under no circumstances should you give your sub your individual logon and password.

Providing Access to Discovery Streaming Video Access:
Substitute teachers do not have access to the ASSET folder on the schools teams (X) drive. In order to provide access to ASSET videos, please follow the steps below.

  1. Locate the desired ASSET video in the ASSET folder on the (U) drive.
    Right click on the video.
  2. Choose Send to…  Desktop  Create Shortcut. A shortcut to that movie will be placed on your desktop.
  3. Click and drag that shortcut into the folder with your name within the _Your School SUB folder.
  4. The substitute teacher will now be able to play the selected video.

    When a substitute teacher arrives:
  1. The office staff will give the sub a special Substitute Teacher Computer Logon and Password.
  2. The substitute teacher will be allowed to use the computer and projector (if available) to bring up electronic files for students.
  3. Substitute teachers will be directed to the Schools’ Teams (X) drive Sub Folder to access files left by the teacher.
  4. Substitute teachers will be issued the LSU key if necessary.

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BrainPOP
BrainPOP is available for Kyrene teachers to use in the classroom. The BrainPOP website is located at http://www.brainpop.com.

Logon information for Kyrene students and teachers can be found here > BrainPOP Logon Information

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Discovery Education Directions
Kyrene teachers have access to thousands of video content clips and full videos via Discover Education. Videos are stored in the U drive for use in the classroom.

For directions on creating and account and access & downloading these videos and resources, go to the Kyrene IDEAL website at http://www.kyrene.org/edtech/IDEAL/index.htm

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Turning on Spell Check in Outlook
In Outlook, spelling is not checked authomatically. This needs to be reset by each user.
To turn on Spell Check:
          1. Open Outlook.
          2. Go to Tools and choose Options.
          3. Click on the Spelling tab.
          4. Check both boxes.
                    
          5. Click OK.

For the full list of tutorials related to Outlook, go to: http://www.kyrene.org/edtech/Outlook/index.htm

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Distribution Lists
A distribution list is a collection of contacts. It provides an easy way to send messages to a group of people. For example, you likely will need to create a distribution list of the parents of your students.
  1. To create a parent distribution list:
  2. Open Outlook.
  3. Click on Contacts in your Outlook folder list.
  4. Go to File > New> Distribution List.
  5. In the Name box, enter a name for your distribution list (Parents 08/09).
  6. Click on Select Members. From here you can select any members you wish to add to your distribution list.
  7. Select from the Kyrene lists and/or your personal contacts. Once the name you wish to add is highlighted, click on Add, and then OK to add it to your list.
  8. Now click on Save and Close.
  9. Now the distribution list is saved in your Contacts folder.

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IMPORTANT: When addressing a new email to be sent to your parent group, you want to add them to the Bcc… (Blind Carbon Copy) of your email. If you put your parent distribution list in the To… of your email, all parents will have all other parent email addresses (privacy issue). You can put yourself in the To… section, so you will get a copy of what you sent.

For the full list of tutorials related to Outlook, go to: http://www.kyrene.org/edtech/Outlook/index.htm

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Outlook Signature
An email signature is an automatic message that will appear at the bottom of an email message. You may choose to put your name, title, phone number, email address, web address or any other information you’d like to appear in a standard format at the bottom of every email you send. For instructions on creating an automatic email signature, click here > Creating a Signature in Outlook.

For the full list of tutorials related to Outlook, go to: http://www.kyrene.org/edtech/Outlook/index.htm

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Setting Up Your Email Notification

To set up email notification:

1.       Open Outlook

2.       Click on Tools >Options

3.       On the Preferences tab, select Email Options.

4.       Click on Advanced Email Options.

5.       Check Play a sound and/or show an envelope icon in the notification area.

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6.       Click OK on each dialogue box until you get back to the main screen.

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Reactivating FrontPage

The first time you launch FrontPage on a newly imaged computer, you may need to reactive it.

Continue to click next and okay on the dialogue box until the activation wizard is complete. You will need to close FrontPage and restart your computer before FrontPage will allow you to open or edit your web.

 

Opening & Publishing Your Webpage

Opening Your Web
  1. Open FrontPage from start > All Programs > Kyrene Toolkit
  2. Go to File > Open Web
  3. If it doesn’t go straight to your web page, you need to go to File > Open Web. Then browse to choose web then go to Staff then go to Your Logon
  4. Then choose Open
  5. Your web should open and all your folders and files will appear. If your folders do not show up along the left-hand column, go to View > Folder List. Make changes to any of your pages and be sure to save when you are finished revising.

Publishing Your Web

  1. Be sure to Save your work.
  2. Go to File > Publish Web
  3. A box will appear. In the top box, make sure your web address is shown. If yours is blank, you need to type in the following address:
                 
    http://www.kyrene.org/staff/yourlogon (you will only need to do this once)
  4. You will be asked for your username and password. Your user name should look like this:
                 
    ksd\yourlogon (note the \ is the one above the shift key)
                  example:
    ksd\kgrams
                  Your password is the same as your regular logon password.
  5. Click Publish.

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